Maintenance for Shopify Stores
Not sure what needs attention? Start with a Store Check. Already know the problem? Request a clearly scoped Single Fix with a fixed price before any work begins.
Clear scope. Fixed price. No shared passwords.
Two ways to begin
You do not need to diagnose your Shopify Store before asking for help. Start with the option that best matches what you know.
Recommended when the cause is unclear
I am not sure what needs attention
Your Shopify Store is selling, but something feels wrong and you are not sure where to start.
We review the published storefront, document visible problems, prioritize them and recommend what to do next. We do not need Shopify Admin access and make no changes to your Store.
USD 295. Paid in advance. Delivered within five business days.
Start with the Store CheckFor one defined problem
I already know the problem
You can describe the problem and the result you need.
We first check whether the request fits one clearly scoped correction. If it does, you receive the scope, fixed price and expected timeframe before deciding whether to proceed.
The initial scope review is free. You pay after approving the scope and before we request access or start work.
Request a Single FixIf the cause is uncertain or several problems may be involved, the Store Check is the right place to start.
When the technical side feels out of control
Technical problems rarely come with a clear explanation.
A button stops responding. A product page looks wrong on mobile. An app leaves something behind. A change fixes one area and affects another.
Each issue can look manageable on its own. Together, they make your Store harder to trust and maintain.
You notice a problem, put it off and eventually lose track of what needs attention first.
You can see what is wrong, but you may not know whether the cause is the theme, an app, the content or the Store configuration.
Without a safe process, even a small correction can feel risky.
Store Steward helps you identify what needs attention and gives you a safe, clearly scoped way to address it.
Store Check
The Store Check is a focused review of your published Shopify storefront for when you can see something is wrong but do not know the cause or priority.
USD 295. Paid in advance. Delivered within five business days.
We review the homepage, navigation and footer, one collection page, up to three product pages, search when available, cart, the first step of checkout without placing an order and the 404 page.
We use representative desktop and mobile screen sizes.
We look for visible problems with functionality, responsive layout, navigation, browser behavior, app residue, basic performance, technical SEO and accessibility signals.
Your report documents each problem with its location, evidence, priority, likely impact, recommended action and a clear verification criterion.
It ends with a prioritized action plan and the most useful next step.
We only review the published storefront. We do not request Shopify Admin access or make changes to your Store.
Any correction requires a separate scope and fixed price.
Single Fix
A Single Fix is for one identified technical problem or a small group of symptoms caused by the same issue.
If you can describe what is wrong and what should happen instead, this may be the right service.
You do not need technical language or to identify the cause of the problem.
We review the request at no charge to determine whether it can be handled safely as a Single Fix. The free review only defines the scope. It does not include technical investigation, diagnosis or changes to your Store.
If the request is suitable, we send a written scope that states the problem, expected result, what is included, what is excluded, the fixed price, expected timeframe and how we will verify the result.
Work starts only after you approve the scope in writing and pay in advance. We request Shopify access only when it is necessary and only after those steps are complete.
Problems we can usually handle
Safe work and documented results
Whenever technically possible, we correct and test the problem in an unpublished copy of your theme.
Before anything is published, you receive a preview, testing evidence and an Intervention Report. Each Single Fix includes a seven-day guarantee covering reproducible defects directly caused by our correction and related to the agreed scope.
A Single Fix is not suitable for complete Store builds, redesigns, migrations, custom app development, complex integrations, deep checkout changes, payments, taxes, security incidents, large data imports or several unrelated problems.
A safe and documented process
The Store Check is a read-only review of the published storefront. Every Single Fix follows a controlled process that protects your Store and keeps you informed.
Before access or work begins, you receive the problem, expected result, inclusions, exclusions, fixed price, expected timeframe and verification criteria in writing.
When Shopify access is necessary, we request only the permissions required for the agreed work. We never ask for your password, an authenticated session or a two-factor authentication code.
Whenever technically possible, we complete and test the correction in an unpublished copy of your theme. We do not develop directly on the published theme.
We verify the agreed result and technical change, test the directly related journey and provide a preview, testing evidence and an Intervention Report.
You have five business days to review the preview against the agreed scope. Silence does not count as approval. Nothing is published without your express written permission.
The seven-day guarantee begins after publication and live validation. We keep the previous theme as a reversal copy for at least 14 days and remove access after the work closes.
Clear scope. Minimum access. Documented work. Written approval.
Honest proof
Store Steward is building its client history. Until clients give us permission to share completed work, we show our process and deliverables without presenting samples as client results.
Complete sample
We completed the defined Store Check process on a Shopify Store controlled by Store Steward.
The sample documents problems, evidence, priorities, likely impact, verification criteria, recommendations and a practical action plan.
View the Sample Store Check
Documented correction
See how we document a Single Fix from the agreed scope through correction, testing, preview and publication status.
The sample shows the level of evidence and explanation you can expect without exposing internal checklists or technical procedures.
Preview the Intervention ReportThese materials show our process. They are not client case studies and make no claims about improvements in sales, conversion or revenue.
Frequently asked questions
No. If you can see that something needs attention but do not know the cause or priority, start with the Store Check.
If you can describe the problem and what should happen instead, you can request a Single Fix. You do not need to use technical language or identify the cause yourself.
No. The Store Check reviews the published storefront, documents visible problems, organizes them by priority and recommends the next steps.
It does not require Shopify Admin access, and we make no changes to your Store. Any correction requires a separate scope and fixed price.
The price depends on the agreed scope.
The free scope review only determines whether the request is suitable. If it is, you receive the scope, fixed price, expected timeframe and verification criteria in writing before paying.
A Single Fix covers one identified technical problem or a small group of symptoms caused by the same issue.
Typical examples include responsive layout, storefront functionality, visible app and theme conflicts, product or collection templates, a specific performance problem, and defined technical SEO or accessibility issues.
A Store Check does not require Shopify Admin access.
If a Single Fix requires access, we send a collaborator request after you approve the scope and complete payment. We request only the permissions needed for the agreed work.
Possibly, if the problem can be isolated and tested safely.
The cause may not be clear at first, so we review the available evidence before recommending a Store Check, a Single Fix or another specialist.
Whenever technically possible, we complete and test the correction in an unpublished copy of your theme.
You receive a preview, testing evidence and an Intervention Report. Silence does not count as approval, and nothing is published without your express written permission.
The guarantee covers reproducible defects directly caused by our correction and related to the agreed scope. It begins after publication and validation of the live result.
It does not cover new requests, independent problems, later changes or subsequent changes by apps, the theme or Shopify.
We can discuss ongoing support after an initial Store Check or Single Fix.
It is not a separate plan or purchase at launch.
Choose your starting point
Not sure what needs attention? The $295 Store Check gives you a prioritized report and a practical next step without Shopify Admin access or changes to your Store.
Already know what is wrong? Request a Single Fix scope review and receive a fixed price before deciding whether to proceed.
The Store Check does not require Shopify Admin access. For a Single Fix, we request access only after written approval and payment.